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Archive for the ‘Soft Skills’ Category

Laws alone cannot secure freedom of expression;
in order that every man present his views without penalty
there must be a spirit of tolerance in the entire population.
Albert Einstein

I’m not like you. We come from different places, we tell different stories, our humour is different, as is our spelling. We don’t look the same, smell the same, believe the same things or even eat the same meals. We’re different. Now what?

That question never goes away. The above litany is always true. It’s true, no matter who we are, where we live or who we work/play with. It’s true, regardless who we compare ourselves to. We’re different. So?

The differences in skin colour, looks, interests, wealth, intelligence, politics and religion, and so on and so on… ad nauseam, are easily used to build barriers. Anyone can do it. No education or skill required. The more ignorance, the better. Obstacles and barriers, chasms and canyons, created while we wait in growing fear.

To revel in diversity requires effort. The recipe is simple. Take one part education and mix thoroughly  with another part humour. Simmer slowly, don’t allow to boil… and tolerance rises.

When confronted face to face, if we blink… we lose, when we wink… we win.

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Tricks, Traps and Tips for better Problem Solving

Cost: Nada!
Although you’re more than welcome to send me a note of appreciation and/or order some books as a way to support the costs of providing this service.

Where? Head here for all the details.

Summary:
If you work for a living, then you solve problems of all types.This session will explore some simple PS concepts and explain how we can use formal, and informal, PS techniques in every day Life.

Prerequisites:
Peter believes very much in the idea that we learn by doing, more precisely? That we learn by failing at doing.

So??? This presentation WILL be interactive.
1) Make sure you have a deck of playing cards handy.
2) Peter will take ‘questions’ via e-mail as he presents.

Feedback from a similar live session:
Peter … We reviewed the feedback forms this week – of the 90 collected for the Problem Solving sessions, overwhelmingly the ratings were 5s (highest) We summarized the feedback as follows, included member quotes:

‘Over the top’ successful. Very dynamic, excellent speaker.
Members wanted more from Peter; many felt his sessions were too short.
“..energizing & interesting. Very helpful.”
“..too short – was enjoyable & thought provoking!”
“Fabulous, awesome presentation. Great interaction & exercises.
Could have spent the whole afternoon in his session.”
“Excellent session, extremely dynamic presenter! Useful for any level of team member.”
“Peter was the “BEST” part of the day.”
“Please bring Peter back to talk to us.”

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Don’t fight forces;
Use them.
Buckminster Fuller

Ships sail against the wind, waters behind the dam give it strength, the weight of an arch bestows suspended flight to waves of stone and steel. In all of these, the forces that work against success, are what make it possible.

Physical force has direction and energy, but no motivation or intention. Manipulate what works against you, into working for you.

Our first reaction to any opposing force is to push back, it’s an instinctive, simple, uncomplicated strategy, and this sometimes brings success. We have other options.

In unrelenting heat, ice cold water is scarce, unless you place it in a porous terra-cotta pot. The evaporating droplets create a chill, just as sweat will cool the body. Don’t fight the heat, use it.

The forces we encounter as obstacles to our goals aren’t always physical, sometimes they’re political, spawned of human nature and desire. The advice doesn’t change, don’t fight the forces, use them.

If someone is an expert at finding fault with a project, place them on the project with the task of avoiding fault.

If someone’s ego is in the way of a change, then frame the success to feed the ego.

Make the force be with you…

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The fleas were appalling,
but the honour was great.
Laurie R. King

We demonstrate our respect and gratitude in a variety of ways, from a simple phrase of thanks, to elaborate gifts and celebrations. Our depth of respect and personal resources, determines the quality of our gift.

In turn, we accept gifts and honours with a critical eye, weighing each in turn against personal and private measures. The honour we feel we’ve been bestowed, is determined by our hidden valuations.

Which is the greater honour? To be invited out to dinner, or to be invited into a home to eat? The answers will vary according to taste…

The question is not… where would you rather eat? Or even… which serves the better meal? The question is… Which, according to the giver, bestows the greater honour?

To feel slighted, when only honour was intended, is tragedy masquerading as comedy.

What greater social error can we make, than to misjudge those who do us honour? The gifted bottle of wine, regardless of the vintage, is still a gift. The surprise party, still a gathering of friends. And the public embarrassing praise, still praise.

Sometimes sincere intent is the reality, and uncompromising perception, the problem.

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There is nothing permanent
except change.
Heraclitus

That’s a well worked, worn and weary cliché… nevertheless, it’s also the truth. It means that no matter what we’re doing today… we’ll be doing something different tomorrow. Forget the notion of catching up. Drop the idea that things will slow down. Let go of that Status Quo posing as a security blanket. Change is now and forever more, our constant, chaotic companion.

That’s scary. It means that our skills, those abilities that put food on the table… will become useless. It means that how we earn our living today… will not earn us a living tomorrow.

When we lose our ability to earn a living, we lose our competence, our sense of self worth… and our self esteem. Is it any wonder that change hurts?

But our most important skill isn’t something we learnt… it’s our innate ability to learn. Learning how to do something takes care of today… The ability to learn, takes care of our tomorrow’s.

In a world where nothing remains the same… learning to do new things, is our most crucial talent. Reading a magazine, attending a conference, going to night school… these are all investments in our future.

The ability to learn, rides the tides of change.
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If you’d like to hear a slightly different version of this as a 90 second ‘Keynote’ presentation? Click Here

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Laughter is the shortest distance
between two people.
Victor Borge

Laughter is more intimately contagious than a yawn. A child’s bright laughter in a crowd ignites of a ripple of response. Turned heads, smiles and nods of acknowledgement from strangers to parents.

In a street where wordless unconnected strangers brush closer than lovers embrace. We find ourselves laughing together, when a street corner magician pulls grins from an empty face.

Sitting at a play or a show, we’re alone in the dark, until we’re joined in the laughter of those around us. Even if only for a short time, we’ve become part of a joyous, though invisible, community.

In laughter we see a reflection of what’s inside each other. If we laugh at the same thing then perhaps, just perhaps, we’re not alone. There’s someone else like us. At least like us enough, to see the same humour in something outside of ourselves.

Nothing is more effective at intestinal butterfly dispersal, than a roar of laughter from the audience. If they’re laughing they’re listening. If they’re listening then they’re learning.

Want to measure how close a relationship? How strong a team? How healthy a culture? Count the laughs.

Birds of a feather, laugh together

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My greatest strength as a consultant
is to be ignorant
and ask a few questions.
Peter Drucker

If there’s one thing there’s no shortage of, it’s ignorance. We’re surrounded by it. Saturated with it. Ignorance by its nature crowds out reason, commonsense and understanding.

Yet we seem to accept it as normal. We’re apparently willing to live with it. We fail to seize the opportunity to ask these questions which could dispel it:

Why do we do it this way?
Why do we believe this to be true?
Why can’t we change the rules?
Why must we do this at all?

These are the world wrecking questions. These are the queries that challenge, and can shatter, the Status Quo.

They’re also the simple questions available to anyone (with enough courage) in every situation. They raise the specter that things need not be as we’ve accepted them.

Nor is the question ‘Why?’ beyond our scope. It’s perhaps the only strength we share regardless of upbringing or social standing. From our first days of speech we ask ‘Why?’ … and at some point we stop. Why?

We’re born with the urge to ask ‘Why?’, when we lose it, we begin to die.

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